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TaxTrack SA

Terms of Service

Last updated: 17 January 2026 | Effective: 17 January 2026

Welcome to TaxTrack SA. By using our service, you agree to these terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using TaxTrack SA ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, please do not use our Service.

The Service is provided by TaxTrack SA (Pty) Ltd, a company registered in South Africa.

2. Service Description

TaxTrack SA provides:

  • Tax document storage and organization
  • Expense and deduction tracking
  • Tax analytics and insights
  • Filing deadline reminders

Important Disclaimer

TaxTrack SA is NOT a tax advisory service. We do not provide tax advice, and our analytics are for informational purposes only. Please consult a registered tax practitioner for professional tax advice.

3. User Accounts

To use most features of TaxTrack SA, you must create an account. You agree to:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized account use
  • Accept responsibility for all activities under your account

You must be at least 18 years old to create an account.

4. Subscription & Payments

Free Plan: Basic features are available at no cost.

Pro Plan: Premium features require a paid subscription.

  • Subscriptions are billed monthly or annually in South African Rand (ZAR)
  • Payments are processed securely through our payment partners
  • Subscriptions auto-renew unless cancelled before the renewal date
  • Refunds are available within 14 days of initial purchase if you haven't used premium features extensively

5. Acceptable Use

You agree NOT to:

  • Use the Service for any unlawful purpose
  • Upload malicious content, viruses, or harmful code
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service
  • Store content that infringes on intellectual property rights
  • Use the Service for money laundering or tax evasion
  • Share your account credentials with others
  • Use automated systems to access the Service without permission

6. Intellectual Property

Our Content: The Service, including its design, features, and code, is owned by TaxTrack SA and protected by intellectual property laws.

Your Content: You retain ownership of documents you upload. By uploading content, you grant us a limited license to store, process, and display it for providing the Service.

7. Limitation of Liability

To the maximum extent permitted by South African law:

  • The Service is provided "as is" without warranties of any kind
  • We do not guarantee the accuracy of tax calculations or analytics
  • We are not liable for any tax penalties or losses arising from use of the Service
  • Our total liability is limited to the amount you paid us in the 12 months prior to the claim
  • We are not liable for indirect, incidental, or consequential damages

Tax Responsibility: You are solely responsible for the accuracy of your tax filings with SARS. TaxTrack SA is a document management tool, not a tax filing service.

8. Termination

By You: You may delete your account at any time through Settings. Upon deletion, your data will be removed according to our Privacy Policy.

By Us: We may suspend or terminate your account if you violate these Terms, with or without notice depending on severity.

Effect: Upon termination, you lose access to the Service. Provisions that should survive termination (e.g., liability limitations) will remain in effect.

9. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes will be subject to the exclusive jurisdiction of the South African courts.

This agreement is subject to the Electronic Communications and Transactions Act 25 of 2002 and the Consumer Protection Act 68 of 2008 where applicable.

10. Changes to Terms

We may modify these Terms at any time. Material changes will be communicated via:

  • Email notification to registered users
  • Prominent notice on the Service
  • Updated "Last updated" date

Continued use after changes constitutes acceptance of the new Terms.

11. Contact

For questions about these Terms, contact us:

Email: legal@taxtrack.co.za

Support: support@taxtrack.co.za

© 2026 TaxTrack SA (Pty) Ltd. All rights reserved.

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